In today’s economic climate there is not a single thing that matters more in terms of sales and brand loyalty than building a great customer service rapport. Let’s face it, in general, customer surveys are rarely a top priority in businesses of any size, whether deemed too expensive, laborious or just due to ignorance. Many [...]

Five years ago the idea of a platform like Facebook, where we’ll be able to interactively sustain relationships with people dear to our hearts regardless of where they are in the world, was pie in the sky – akin to the making of science fiction movies. Back then email used to be about the only [...]

Rocketseed has now established a significant footprint in developing countries, highlighting the fact that Africa is fast becoming a real contender in the online space, despite some overwhelming odds. The company now has more than 150 active resellers across 11 African countries: South Africa, Namibia, Botswana, Zambia, Zimbabwe, Mozambique, Mauritius, Nigeria, Ghana, Kenya and Ivory [...]